Data from 111 during bank holiday periods identifies that a high % of patients access the service for repeat medication requests (due to running out of meds). This is causing a bottleneck in the 111 system and affecting access for patients with urgent health care needs.
In readiness for the August Bank Holiday weekend we would be grateful if patients could check their medication to ensure you have enough not to run out and order in a timely manner to allow practices and local pharmacies to dispense.