Can we please remind our patients that if you are unable to make an appointment to try and make every effort to contact us to cancel/rearrange.
Every missed appointment reduces the number of available slots and delays care for others.
In September, we had a total of 160 missed appointments or late cancellations with our Doctors, Nurses and Healthcare Assistants.
This is approximately 28 hours of lost appointment time at our surgery.
If you cannot attend your appointment, please let us know as soon as possible – Your slot can be offered to someone else who needs it!
To make it even easier, you can cancel by replying to your text reminder, simply reply CANCEL.
Or use our cancellation form on our website /navigator/cancel-an-appointment/
Thank you for helping us to improve appointment availability for everyone.
HAYGARTH DOCTORS